For example, if customers bought a yearly subscription for $99, and got this refund after being subscribed for 6 months, the customer would get roughly $50. Microsoft will also contact current subscribers on 12-month contracts to offer a refund to customers, relative to the time they have been subscribed to the service. Except as required by law, codes are nonrefundable.Additionally, any upcoming price increases will be given advanced notice, and subscribers will be told how to turn off auto-renewal if they no longer want to subscribe to the service after the increase. Existing Gold, Game Pass for Console/PC members will be converted to Ultimate using a conversion ratio conversions are final. Check your game to see if Xbox Live Gold is required. If a game is removed from catalog, purchased in-game content requires separate game purchase. Terms: Games in catalog, features and service will vary over time, by region/platform, and may be retired. Cloud gaming in supported regions requires compatible device, games and controller. Windows 10 requires latest OS updates excludes S Mode and ARM. Requires: Download(s), system apps, significant storage, broadband (fees may apply), and Microsoft account (/msa). Play on: Xbox Series X|S, Xbox One, Windows 10, & (in select regions) on Android (cloud gaming). Includes Xbox Game Pass (for Console/PC) and Xbox Live Gold. Unless you cancel, you will be charged the then-current regular membership rate when the promotional period ends. Valid for new Xbox Game Pass Ultimate members only.
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